{"id":2226,"date":"2025-11-20T11:59:08","date_gmt":"2025-11-20T11:59:08","guid":{"rendered":"https:\/\/atelierbotanica.eu\/privacy-cookies\/"},"modified":"2026-07-04T19:21:14","modified_gmt":"2026-07-04T19:21:14","slug":"privacy-cookies","status":"publish","type":"page","link":"https:\/\/atelierbotanica.eu\/en\/privacy-cookies\/","title":{"rendered":"Privacy &#038; Cookies"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>PRIVACY AND COOKIE POLICY<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Last updated: February 3, 2026<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">This Privacy and Cookie Policy explains how <strong>Atelier Botanica<\/strong> (the \u201cSite\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) collects, uses, and protects your personal data when you visit our website <strong>www.atelierbotanica.eu<\/strong>, make a purchase, or otherwise communicate with us (the \u201cServices\u201d).<\/p>\n\n<p class=\"wp-block-paragraph\">By \u201cyou\u201d, \u201cyour\u201d, or \u201cuser\u201d, we mean any visitor, customer, or other person whose personal data we process.<\/p>\n\n<p class=\"wp-block-paragraph\">Please read this policy carefully.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>1. Changes to this policy<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We may update this Privacy and Cookie Policy from time to time, for example, to reflect changes in our operations or legal requirements. When updates occur, we will adjust the \u201cLast updated\u201d date and publish the new version on the Site. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>2. How we collect your personal data<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We collect personal data in three ways:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A. Data you provide directly to us<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">When you use our Site, place an order, or contact us, we may collect the following data:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact details:<\/strong> name, address, email address, phone number<\/li>\n\n\n\n<li><strong>Order and shipping details:<\/strong> billing address, delivery address, payment confirmation<\/li>\n\n\n\n<li><strong>Account details:<\/strong> username, password (hashed), account settings<\/li>\n\n\n\n<li><strong>Customer service information:<\/strong> content of communication via email, form, or chat<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Certain data is necessary to process an order. You can choose not to share certain data, but this may affect the availability of our Services. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>B. Data collected automatically<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">When you visit our Site, we automatically collect certain <strong>usage data<\/strong> through cookies and similar technologies. This may include: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser and device data<\/li>\n\n\n\n<li>Language settings<\/li>\n\n\n\n<li>Pages you visit and actions you take<\/li>\n\n\n\n<li>Date, time, and duration of your visit<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">This data helps us ensure the website functions properly, analyze performance, and improve our Services.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>C. Data from third parties<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We may receive personal data from:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment providers<\/strong> like Mollie for payment processing<\/li>\n\n\n\n<li><strong>Logistics partners<\/strong> for delivery and returns<\/li>\n\n\n\n<li><strong>Analytics and advertising partners<\/strong><\/li>\n\n\n\n<li><strong>E-commerce platforms<\/strong> like WooCommerce<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">All data we receive from third parties is handled according to this Privacy Policy.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>3. How we use your personal data<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A. Performance of the contract<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We use personal data to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Process and follow up on your order<\/li>\n\n\n\n<li>Process payments<\/li>\n\n\n\n<li>Manage your account<\/li>\n\n\n\n<li>Send shipping information and updates<\/li>\n\n\n\n<li>Handle returns and exchanges<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>B. Marketing and communication<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We may use your personal data for:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Newsletters (if you subscribe)<\/li>\n\n\n\n<li>Promotions, updates, and offers<\/li>\n\n\n\n<li>Personalized advertisements on our Site or via third parties<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">You can always <strong>unsubscribe<\/strong> via the link in every email.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Legal basis (EEA):<\/strong> legitimate interest or consent (Art. 6 (1) a &amp; f GDPR). <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>C. Security and fraud prevention<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We use data to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Detect fraud or abuse<\/li>\n\n\n\n<li>Perform risk analyses<\/li>\n\n\n\n<li>Keep our Site safe for all users<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>D. Improvement of our Services<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We use data for:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Customer support<\/li>\n\n\n\n<li>Analysis of website performance<\/li>\n\n\n\n<li>Optimization of products and user experience<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>4. How we share personal data<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We may share your personal data with:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Service providers:<\/strong> web shop hosting, analytics, shipping, payment processing<\/li>\n\n\n\n<li><strong>Marketing partners:<\/strong> only if you gave consent for marketing cookies<\/li>\n\n\n\n<li><strong>Our business entities or partners<\/strong> if relevant<\/li>\n\n\n\n<li><strong>Legal authorities<\/strong> in case of a legal obligation<\/li>\n\n\n\n<li><strong>In the context of a business transaction<\/strong> (merger, acquisition, sale)<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We <strong>never<\/strong> sell your personal data.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>5. Cookies<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>What are cookies?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Cookies are small files placed on your device to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>make our Site work properly<\/li>\n\n\n\n<li>remember your preferences<\/li>\n\n\n\n<li>collect statistics<\/li>\n\n\n\n<li>support marketing<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>Which cookies do we use?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A. Necessary cookies<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">These ensure the web shop works (shopping cart, checkout, security).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>B. Functional cookies<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">These remember your preferences (e.g., language).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>C. Analytical cookies<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">For statistics via, for example, Google Analytics or Shopify Analytics.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>D. Marketing cookies<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">For personalized advertisements and remarketing (optional).<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>Manage cookie settings<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">You can disable cookies via your browser settings. Please note: some functions of the web shop may then no longer work (such as the shopping cart, login, or checkout). <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>Global Privacy Control (GPC)<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Our website recognizes the <strong>Global Privacy Control signal<\/strong>, which allows you to indicate that you want to opt out of certain data processing (e.g., personalized advertisements).<\/p>\n\n<p class=\"wp-block-paragraph\">We respect this signal where legally required.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>6. Retention periods<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We retain data:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Order and billing data:<\/strong> 7 to 10 years (legal obligation)<\/li>\n\n\n\n<li><strong>Account data:<\/strong> as long as the account is active<\/li>\n\n\n\n<li><strong>Marketing data:<\/strong> until you unsubscribe<\/li>\n\n\n\n<li><strong>Cookies:<\/strong> according to their individual lifespan<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>7. Your rights (GDPR)<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">As a resident of the EU, you have the right to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Access your data<\/li>\n\n\n\n<li>Correct your data<\/li>\n\n\n\n<li>Delete your data (right to be forgotten)<\/li>\n\n\n\n<li>Restrict processing<\/li>\n\n\n\n<li>Object to processing<\/li>\n\n\n\n<li>Withdraw your consent<\/li>\n\n\n\n<li>Transfer your data<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">You can exercise these rights by contacting us via:<\/p>\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>info@atelierbotanica.eu<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We will respond within <strong>30 days<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>8. Data security<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We take technical and organizational measures to protect your data, including:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>SSL security<\/li>\n\n\n\n<li>Secure payment processing via third parties<\/li>\n\n\n\n<li>Access restricted to authorized employees<\/li>\n\n\n\n<li>Encryption where possible<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">No method is 100% secure, but we do everything we can to minimize risks.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>9. Third-party websites<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Our Site may contain links to external websites. We are not responsible for the privacy policies of those websites. Always check their own statements.  <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>10. Minors<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Our Site is not intended for persons under <strong>16 years<\/strong> of age. We do not knowingly collect data from minors. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>11. Contact<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">For questions about this Privacy and Cookie Policy or your personal data:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Atelier Botanica<\/strong><br\/>\ud83d\udce7 Email: <strong>info@atelierbotanica.eu<\/strong><br\/>\ud83d\udccd Address: <strong>Nieuwlandstraat 2, 9120 Melsele<\/strong><br\/>VAT number: BE0829.591.510<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY AND COOKIE POLICY Last updated: February 3, 2026 This Privacy and Cookie Policy explains how Atelier Botanica (the \u201cSite\u201d, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2226","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/pages\/2226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/comments?post=2226"}],"version-history":[{"count":1,"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/pages\/2226\/revisions"}],"predecessor-version":[{"id":2227,"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/pages\/2226\/revisions\/2227"}],"wp:attachment":[{"href":"https:\/\/atelierbotanica.eu\/en\/wp-json\/wp\/v2\/media?parent=2226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}