{"id":2045,"date":"2025-11-20T12:00:17","date_gmt":"2025-11-20T12:00:17","guid":{"rendered":"https:\/\/atelierbotanica.eu\/faq\/"},"modified":"2026-07-04T19:19:23","modified_gmt":"2026-07-04T19:19:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/atelierbotanica.eu\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83c\udf3f \u00dcber unsere Produkte<\/h2>\n\n<h3 class=\"wp-block-heading\">Was ist Atelier Botanica?<\/h3>\n\n<p class=\"wp-block-paragraph\">Atelier Botanica stellt <strong>100 % nat\u00fcrlich getrocknete Fr\u00fcchte<\/strong> her, handverlesen und schonend getrocknet. Unsere Produkte werden f\u00fcr Dekoration, Cocktails, Tee, Foodstyling und Geschenke verwendet. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Sind eure Produkte vollkommen nat\u00fcrlich?<\/h3>\n\n<p class=\"wp-block-paragraph\">Ja.<br\/>Unsere Trockenfr\u00fcchte enthalten <strong>keinen zugesetzten Zucker, keine Farbstoffe, Konservierungsmittel oder Aromen<\/strong>. Nur Frucht und Zeit. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Wie werden die Fr\u00fcchte getrocknet?<\/h3>\n\n<p class=\"wp-block-paragraph\">Wir nutzen ein <strong>schonendes Trocknungsverfahren bei niedriger Temperatur<\/strong>. So bleiben Farbe, Struktur und nat\u00fcrliche Aromen bestm\u00f6glich erhalten. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Sind die Produkte essbar?<\/h3>\n\n<p class=\"wp-block-paragraph\">Ja, alle unsere Produkte sind <strong>essbar<\/strong>.<br\/>Sie werden jedoch oft auch als <strong>dekoratives Element<\/strong> verwendet (z. B. f\u00fcr Cocktails, Desserts oder Tischdekorationen).<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Wof\u00fcr kann ich Trockenfr\u00fcchte verwenden?<\/h3>\n\n<p class=\"wp-block-paragraph\">Unsere Produkte eignen sich f\u00fcr:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Cocktails &amp; Mocktails<\/li>\n\n\n\n<li>Tee &amp; Infusionen<\/li>\n\n\n\n<li>Desserts &amp; Patisserie<\/li>\n\n\n\n<li>Foodstyling &amp; Fotografie<\/li>\n\n\n\n<li>Dekoration &amp; Geschenke<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83d\udce6 Bestellung &amp; Lieferung<\/h2>\n\n<h3 class=\"wp-block-heading\">Wie schnell wird meine Bestellung versandt?<\/h3>\n\n<p class=\"wp-block-paragraph\">Bestellungen werden meist <strong>innerhalb von 1\u20133 Werktagen<\/strong> bearbeitet und versandt.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Mit welchem Versanddienstleister arbeitet ihr?<\/h3>\n\n<p class=\"wp-block-paragraph\">Wir arbeiten mit zuverl\u00e4ssigen Versandpartnern zusammen. Die genauen Versandoptionen siehst du beim Checkout. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Versendet ihr auch ins Ausland?<\/h3>\n\n<p class=\"wp-block-paragraph\">Derzeit konzentrieren wir uns auf <strong>Belgien<\/strong>.<br\/>F\u00fcr internationale oder gr\u00f6\u00dfere Bestellungen kannst du uns jederzeit kontaktieren.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83e\uddfa Lagerung &amp; Haltbarkeit<\/h2>\n\n<h3 class=\"wp-block-heading\">Wie lagere ich Trockenfr\u00fcchte am besten?<\/h3>\n\n<p class=\"wp-block-paragraph\">Lagere die Fr\u00fcchte:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>an einem <strong>trockenen, k\u00fchlen Ort<\/strong><\/li>\n\n\n\n<li>in der <strong>Originalverpackung<\/strong> oder einer luftdichten Dose<\/li>\n\n\n\n<li>gesch\u00fctzt vor direktem Sonnenlicht<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Wie lange sind Trockenfr\u00fcchte haltbar?<\/h3>\n\n<p class=\"wp-block-paragraph\">Unsere Produkte haben eine <strong>lange Haltbarkeit<\/strong>.<br\/>Das genaue Datum ist immer auf der Verpackung angegeben.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83d\udd04 R\u00fcckgabe &amp; Reklamationen<\/h2>\n\n<h3 class=\"wp-block-heading\">Kann ich meine Bestellung zur\u00fcckgeben?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aufgrund der Beschaffenheit des Produkts (Lebensmittel) k\u00f6nnen <strong>ge\u00f6ffnete Verpackungen nicht zur\u00fcckgegeben werden<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Was ist, wenn meine Bestellung besch\u00e4digt ankommt?<\/h3>\n\n<p class=\"wp-block-paragraph\">Kontaktiere uns so schnell wie m\u00f6glich \u00fcber<br\/>\ud83d\udce7 <strong><a>info@atelierbotanica.eu<\/a><\/strong><br\/>mit einem Foto des Problems. Wir finden gemeinsam eine L\u00f6sung. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83e\udd1d Zusammenarbeit &amp; B2B<\/h2>\n\n<h3 class=\"wp-block-heading\">Bietet ihr auch B2B oder Kooperationen an?<\/h3>\n\n<p class=\"wp-block-paragraph\">Ja.<br\/>Wir arbeiten zusammen mit:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Gastronomie<\/li>\n\n\n\n<li>Eventplanern<\/li>\n\n\n\n<li>Fotografen<\/li>\n\n\n\n<li>Marken &amp; Concept Stores<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 Schau dir unsere Seite <strong>Zusammenarbeit mit Atelier Botanica B2B<\/strong> an oder kontaktiere uns direkt.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">K\u00f6nnt ihr ma\u00dfgeschneiderte L\u00f6sungen anbieten?<\/h3>\n\n<p class=\"wp-block-paragraph\">F\u00fcr gr\u00f6\u00dfere Mengen, spezifische Fruchtsorten oder ma\u00dfgeschneiderte L\u00f6sungen kannst du uns jederzeit kontaktieren.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83d\udcec Kontakt<\/h2>\n\n<h3 class=\"wp-block-heading\">Wie kann ich euch erreichen?<\/h3>\n\n<p class=\"wp-block-paragraph\">Du erreichst uns \u00fcber:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udce7 <a>info@atelierbotanica.eu<\/a><\/li>\n\n\n\n<li>oder \u00fcber das Kontaktformulier auf der Website<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Wir antworten so schnell wie m\u00f6glich.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83c\udf3f \u00dcber unsere Produkte Was ist Atelier Botanica? Atelier Botanica stellt 100 % nat\u00fcrlich getrocknete Fr\u00fcchte her, handverlesen und schonend [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2045","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/pages\/2045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/comments?post=2045"}],"version-history":[{"count":1,"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/pages\/2045\/revisions"}],"predecessor-version":[{"id":2052,"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/pages\/2045\/revisions\/2052"}],"wp:attachment":[{"href":"https:\/\/atelierbotanica.eu\/de\/wp-json\/wp\/v2\/media?parent=2045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}